NASA restores communications with space station after computer glitch

The International Space Station suffers a communications glitch during a software download, but the problem was quickly resolved. NBC's Brian Williams reports.



NASA restored its communication link with the International Space Station on Tuesday, hours after it was knocked out by a glitch encountered during a computer software upgrade.

Josh Byerly, a spokesman for NASA's Johnson Space Center, told NBC News that the link was restored at 12:34 p.m. ET.

The outage began at about 9:45 a.m. ET, during a planned upgrade for the custom-coded software that NASA uses for command and control as well as voice and data communication with the space station, via the Tracking and Data Relay Satellite system, or TDRS. When the system switched from the primary computer to a backup computer, communications were lost immediately, Byerly said.


During the outage, the station's crew had to rely on Russian ground stations for communications. Those ground stations are in range only when the station is flying overhead, roughly every 90 minutes. "It's just like back in the old days, during Gemini," Byerly said. "We still need those antennas from time to time."

Byerly said NASA astronaut Kevin Ford, the station's commander, received instructions for resetting the computers during the Russian communication passes.

Similar software upgrade problems have occurred before, Byerly said, and engineers are looking into the specific causes for Tuesday's glitch. "It is a problem, but the crew was not in danger," he told NBC News.

More about space station operations:


Alan Boyle is NBCNews.com's science editor. Connect with the Cosmic Log community by "liking" the log's Facebook page, following @b0yle on Twitter and adding the Cosmic Log page to your Google+ presence. To keep up with Cosmic Log as well as NBCNews.com's other stories about science and space, sign up for the Tech & Science newsletter, delivered to your email in-box every weekday. You can also check out "The Case for Pluto," my book about the controversial dwarf planet and the search for new worlds.

Discuss this post

That's what happens when you put windows in a space station.

  • 3 votes
Reply#1 - Tue Feb 19, 2013 1:58 PM EST

Unix actually.

Feeling ignorant yet? You should be.

  • 1 vote
#1.1 - Tue Feb 19, 2013 3:58 PM EST

@David9000

Oh, good; you have your humor deflector shields up. Well done.

  • 5 votes
#1.2 - Tue Feb 19, 2013 4:20 PM EST

Bet it was Windows 8.

  • 1 vote
#1.3 - Tue Feb 19, 2013 4:50 PM EST

NERDS!!!

    #1.4 - Tue Feb 19, 2013 4:55 PM EST

    Hey, I'M GLAD NASA and the Russian ground station got the thing working again !

    Woo-hoo !!

    • 1 vote
    #1.5 - Tue Feb 19, 2013 5:12 PM EST

    Apparently it was China

      #1.6 - Tue Feb 19, 2013 5:33 PM EST
      Reply

      Ooops! Come in Tokyo!!

        Reply#2 - Tue Feb 19, 2013 2:02 PM EST

        You would think NASA would give those guys up there a cell phone to use.

        • 2 votes
        Reply#3 - Tue Feb 19, 2013 2:49 PM EST

        After re-establishing contact, the "astronauts" blamed it on a software update. We know what really happened... the ISS has been taken over by aliens who required 3 hours to complete the growth in pods of perfect replicas of the crew. The original crew has now been whisked off to the alien homeworld to undergo gruesome experiments. After the current ISS mission rotation ends, the returning "astroNOTs" will soon establish a beachhead for the eventual invasion force.

        • 6 votes
        Reply#4 - Tue Feb 19, 2013 3:01 PM EST

        Crap !!!!!!

          #4.1 - Tue Feb 19, 2013 4:49 PM EST

          The pods were small at first, but they grue some.

          • 1 vote
          #4.2 - Tue Feb 19, 2013 5:37 PM EST
          Reply

          Love.

          • 1 vote
          Reply#5 - Tue Feb 19, 2013 4:33 PM EST

          What's wrong with old technology? It works. We over think things. Like when we invented the pen that would write in zero gravity. We spent millions while the Russians used a pencil. Duh...

          • 5 votes
          Reply#6 - Tue Feb 19, 2013 4:34 PM EST

          Maybe the upgrade was to fix another bug or increase performance

          • 1 vote
          Reply#7 - Tue Feb 19, 2013 4:46 PM EST

          thats what happens when u put frikin new stuff up their i love u nasa i want to be an astronot please i love you thank u!

            Reply#8 - Tue Feb 19, 2013 4:48 PM EST

            I guess NASA should have called AT&T or paid their monthly bill.

              Reply#9 - Tue Feb 19, 2013 4:50 PM EST

              nice one up top!:):):):):):):)

                #9.1 - Tue Feb 19, 2013 4:56 PM EST
                Reply

                They must have upgraded to Microsoft Windows 8! Lol

                • 1 vote
                Reply#10 - Tue Feb 19, 2013 5:02 PM EST

                Windows 8 is the worst OS to visit mankind !!

                  #10.1 - Tue Feb 19, 2013 5:20 PM EST

                  Yeah but who hasn't used the old excuse, "Windows ate my homework".

                    #10.2 - Tue Feb 19, 2013 11:21 PM EST
                    Reply

                    no matter what it, was you n i will never know the truth...meteor?

                      Reply#11 - Tue Feb 19, 2013 5:04 PM EST

                      That's when the aliens snuck onboard... LOL

                        Reply#12 - Tue Feb 19, 2013 5:08 PM EST

                        i hope howard wolowitz is ok!

                        • 1 vote
                        Reply#13 - Tue Feb 19, 2013 5:17 PM EST

                        This is news ? !! International Space Station Hit by Large Meteor..... now that would ne news... bad news , but news !!

                          Reply#14 - Tue Feb 19, 2013 5:19 PM EST

                          One thing for sure, what goes up must come down. Jokes are the begining of disaster.

                            Reply#15 - Tue Feb 19, 2013 5:28 PM EST

                            I thought there were supposed to be the smartest "certified smart people" working on NASA projects. Then why does this happen again and again?

                              Reply#16 - Tue Feb 19, 2013 5:31 PM EST

                              Smart people recognize smart people - no certification necessary.

                              If certification is used, look askance at those using it.

                                #16.1 - Wed Feb 20, 2013 11:44 AM EST
                                Reply

                                Oh, come on, people. It's obvious. The TRDS broke, so they had to replace it. But the new one looks a lot like a blue police call box.

                                Of course, it's a lot roomier on the inside then the last one. But it came with an occupant as well - some guy who calls himself "The Physician" or something like that.

                                Of course, now that it's "fixed", it needs an Inspector... someone who is familiar with space and time, I should think.

                                  Reply#17 - Wed Feb 20, 2013 2:34 AM EST

                                  I love ufo magazine to

                                    Reply#18 - Wed Feb 20, 2013 9:02 AM EST
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